Residential Service
Why Roscoe Brown?
The primary reason to call us first is this: there’s just no substitute for experience and training when it comes to making sure your home's comfort systems work efficiently and economically, and are operating at their full potential when you need them. When you need repairs to any part of your home's comfort system, call us first. Our staff has the continuous training, years of experience, and the unparalleled expertise to provide you with the best service for your home.
Our highly trained service department is:
- Proficient in servicing all brands of air conditioning and heating equipment
- On call 24 hours a day, 365 days a year
- Ready to provide you with preferred customer service plans with loyalty discounts
- Staffed with National Association of Technical Engineering-certified technicians
Roscoe Brown has three professional technicians on staff with more than 20 years' experience and nine professional technicians with more than 10 years' experience. All technicians have extensive experience with more than 70 brands of heating, ventilation and air conditioning (HVAC) equipment.
Additionally, 80 percent of our technicians are North American Technician Excellence (NATE)-certified. NATE certification reflects a consensus opinion of what technicians needs to know in order to effectively service and install today's sophisticated HVAC systems. Our technicians are factory-trained to service the most up-to-date equipment such as geothermal heat pumps, variable refrigerant flow ductless split systems, as well as working with the new R410a refrigerant, and traditional and the new, condensing tankless water heaters.
Today's HVAC equipment is much more complicated than ever before, because of the higher technology necessary that maximizes efficiency and provides the best comfort. Not only are today's air conditioners complicated, so are many of the additional devices and equipment systems installed in homes to provide better comfort, such as dehumidifiers. Experienced technicians who frequently work on humidifiers, dehumidifiers, energy recovery ventilators and whole house air purifiers will save you time and money by repairing those devices quickly and efficiently.