Consumer Resources

What Should I Look For In A Service Agreement?

An AC or heating maintenance agreement can save you a lot of money when it comes to heating or cooling your home. A service agreement with Roscoe Brown, in Murfreesboro, Nashville or Tullahoma TN provides you with several benefits for one annual fee. Since most HVAC providers offer them, it is important to know what features you should expect.

The primary feature of an AC or heating service contract is that you receive a bi-annual tune-up of your heating and cooling units. As a homeowner in Murfreesboro, Nashville or Tullahoma TN, we recommend a tune-up every six months. We prefer to have the furnace and air conditioning system inspected every spring and fall to ensure they are ready for the heavy demands of summer and winter. Making sure you schedule these two appointments every year means you’ll be much less likely to have a system that struggles to operate, operates inefficiently, or breaks down when you least expect it and need the system the most. Your service technician will also give you maintenance tips to keep things running smoothly between visits.

Other benefits of a service contract include discounts on repair, installation and new sales. You should make sure you understand the nature of these discounts. Some HVAC providers give across the board discounts, while others limit them to only parts and labor. Still others throw in an extended warranty on new installation beyond what the manufacturer provides.

Priority scheduling for non-emergencies is another benefit of being enrolled in a maintenance agreement. In most cases, this means you can get a same-day or next-day appointment and your request will take precedence over customers who are not enrolled in a plan.